Privacy

The GRC Tracing Service takes the protection of personal data very seriously.

Data protection declaration

In our data protection declaration you will find detailed information on how the GRC Tracing Service handles personal data and on the rights relating to the protection of such data in accordance with the EU General Data Protection Regulation (GDPR).

Data protection in the international search for relatives

The ICRC and the Tracing Services of the National Red Cross Societies of Germany, Austria and Switzerland have jointly developed a data protection video. It is available in several languages and explains what the Red Cross and Red Crescent Movement does with your personal data when it processes it for tracing purposes.

RFL data protection video (English)

Information on data protection according to the tasks of the GRC Tracing Service (multilingual)

Further Information

Tasks and legal basis
The Tracing Service is a core service of the Red Cross/Red Crescent Movement. Its mission is to preserve the humanitarian right to know how one’s relatives are doing or what has become of them.
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Organisation and structure
The GRC Tracing Service fulfils its tasks at the central Tracing Service Offices in Hamburg and Munich, which are assigned to the GRC Headquarters, as well as nationwide at the Tracing Service facilities of the 19 GRC regional branches with about 90 GRC Tracing Service support centres manned by full-time staff.
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Privacy

Data protection declaration

Data protection in the international search for relatives

Information on data protection according to the tasks of the GRC Tracing Service (multilingual)

International tracing

Family reunification for refugees

Search and clarification of fate Second World War

Search Ethnic German repatriates

Tasks and legal basis

Organisation and structure