IMPORTANT NOTE: Relocation of the Tracing Service Hamburg Office

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ملاحظة هامة: نقل مكتب هامبورغ لخدمات البحث عن المفقودين

ملاحظة هامة
ستجد هنا وصفًا لكيفية الوصول إلى الموقع الجديد لخدمة البحث عن المفقودين التابعة للصليب الأحمر الألماني في هامبورغ.

Trace the Face -
Photo-based online tracing Family Links Poster
Trace the Face -
also on Facebook 
Link to the international Tracing Service Network Family Links Network

GRC Tracing Service in your area:

International Day of the Disappeared on 30th August: The GRC Tracing Service’s online tool shows success in the search for missing persons

In its search for the missing the Red Cross is increasingly using the internet. “On our website “Trace the Face” ( families who have been separated while fleeing can search for their relatives by photo. To date, 300 photos have been uploaded to the website, of which 139 alone are from the GRC Tracing Service,” says Dorota Dziwoki, head of the Tracing Service Head Office in Berlin. Most of the people currently publishing their photographs in an attempt to search for their missing relatives are from Afghanistan, Eritrea, Syria and Somalia.

In total, 23 Red Cross Societies in the whole of Europe are participating in this project, which is supported by the International Committee of the Red Cross (ICRC). “Using Trace the Face, refugees who are looking for missing relatives can have a photo of themselves uploaded to bring attention to their search. At the moment however this can only be done if they suspect their family members are in a European country and if they themselves reside in one of the 23 countries whose national Red Cross Society is participating in the project,” explains Ms. Dziwoki.

The story of a successful search is one that begun in 2010 when a then 19-year old Afghan man fled violence and persecution in Afghanistan with his mother, one sister and two brothers. The family lost contact with each other in Greece. But just one month after a photo of the young man was put up on the “Trace the Face” website, contact with his family was re-established; today they are in regular contact.  It turned out that the family had in the meantime returned to Afghanistan. One of the brothers had died while fleeing. Although he was shattered by this news, it was nevertheless a relief to the young Afghan to finally put an end to the tortuous uncertainty of not knowing what had happened to his family “Of course we hope that this portal will be used more often in future,” says Dorota Dziwoki.