IMPORTANT NOTE: Relocation of the Tracing Service Hamburg Office

We are moving


ملاحظة هامة: نقل مكتب هامبورغ لخدمات البحث عن المفقودين

ملاحظة هامة
ستجد هنا وصفًا لكيفية الوصول إلى الموقع الجديد لخدمة البحث عن المفقودين التابعة للصليب الأحمر الألماني في هامبورغ.

Trace the Face -
Photo-based online tracing Family Links Poster
Trace the Face -
also on Facebook 
Link to the international Tracing Service Network Family Links Network

GRC Tracing Service in your area:

Certainty at last

Search requests resulting from the separation of families who have had to flee or been displaced often resemble each other a great deal: They are initiated by relatives who do not want to give up on the hope of a reunion and who work tirelessly to get clarification on the fate of their missing ones; frequently across many national borders.

Not all our search requests end so happily as in the following example:

In May 2009, the GRC Tracing Service Munich Office received a Red Cross Message from colleagues at the Swiss Red Cross for a Somali child who was living somewhere in Germany.

The child was being desperately searched for by her mother, a Somali who was in a refugee camp in Kenya. Up to this point, the mother had written two Red Cross Messages, one for her daughter and one for her sister-in-law. The messages were passed on to the Swiss Red Cross (SRC) by the International Committee of the Red Cross (ICRC). The SRC Tracing Service was able to locate the searcher’s sister-in-law, who then passed on the vital piece of information that the daughter had been taken in by a German foster family in Hesse.

The SRK therefore instructed the GRC Tracing Service to search for the child in Germany. Initially however, these efforts were fruitless: Requests at the local registry offices and child protection services, as well as at the Central Register of Foreigners, produced no results.

It was only after intensive research by an employee at the GRC Tracing Service, including through a social network on the internet, that a young woman with a similar name to the woman being traced could be found. But her given date of birth on the internet differed by several years from the details given by her mother in Kenya; this young woman also didn’t live in Hesse but in Baden-Württemberg.

To be completely sure that the woman identified on the internet was the daughter from Somalia, the Tracing Service turned next to the child protection service in the relevant Baden-Württemberg town. Eventually, the address of the foster family was found.

In order to do justice to the peculiarities of this case, especially with regard to the fact that the daughter was a minor and that she lived with a foster family, an employee of the Tracing Service of the GRC regional branch of Baden-Württemberg in Stuttgart was engaged to enter into personal contact with the child and the foster family.

In the meantime, the GRC Tracing Service received another Red Cross Message written by the Somali mother to her daughter via the ICRC in Kenya.